Mospla Privacy Policy — Our commitment to keeping your data safe

Welcome to Mospla. We understand that before sharing personal information on any online platform, people have questions — Where is my data going? Who can see it? Is it safe? This privacy policy is written specifically to answer those questions.

Mospla is an international online gaming platform. We handle the information you provide with the utmost care. The core principle of our privacy policy is simple: your data is used solely to serve you — nothing else.

This policy applies to the Mospla website, mobile app, and all related services. By using Mospla's services, you are considered to have accepted this privacy policy. Please take a moment to read it in full.

Mospla collects only the information necessary to operate its services. Requesting unnecessary data is against our policy. The data we collect falls into two categories: information you provide directly and information collected automatically.

Information Provided Directly by You:

• Name, date of birth, and gender
• Email address and phone number
• Residential address and country
• National ID or passport details (for KYC verification)
• Payment Method Information
• Records of contact with the support team

Automatically collected information:

• IP address and device type
• Browser type and operating system
• Records of site usage time and pages viewed
• Gaming activity and transaction history
• Cookies and Session Data

Mospla uses collected data for specific purposes. The table below clearly outlines the reasons for each use and the legal basis behind it.

Mospla will never sell your data, share it with advertisers, or transfer it to third parties without your consent. That is our commitment.

Mospla retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the lifetime of the account and for 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years, in accordance with anti-money laundering regulations.
• KYC Documents: 5 years after account closure.
• Communication Records: 2 years.
• Cookie Data: Session cookies are temporary; persistent cookies last from 30 days to 1 year.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Mospla does not share your information with advertisers or third parties for commercial purposes. However, there are limited circumstances where sharing certain data is unavoidable.

• Payment Processors: Information required to process transactions is sent to secure payment gateways, which operate under strict data protection agreements with us.
• Identity Verification Services: Required information is shared with approved verification agencies as part of the KYC process.
• Regulatory & Law Enforcement Authorities: Data must be disclosed when required by law or court order.
• Game Providers: Limited data necessary for gameplay may be shared with game software providers.
• Business Transfers: In the event of a Mospla merger or acquisition, users will be notified in advance.

Mospla uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality and your overall experience.

Cookie Type:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and settings. Optional.
• Analytics Cookies: Helps us understand which pages on the site are used most. You can turn this off.
• Marketing Cookies: Used to show relevant offers. Never used without your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of some Mospla services.

Mospla's privacy policy places your rights at the forefront. You have full control over your personal data.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Mospla uses industry-leading technology to protect your data. Our security operates across multiple layers, so even if one layer is compromised, your information remains protected.

• TLS/SSL Encryption: All data transfers are protected with 256-bit encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS Protection: Prevents unauthorized access and attacks at the server level.
• Regular Security Audits: Third-party experts conduct regular audits of our entire system.
• Staff Training: All Mospla staff receive regular training on data protection.
• Incident Response Plan: A response plan is in place to act quickly in the event of a security incident.

Mospla strictly does not serve anyone under the age of 18. Our platform is for adults only. Age is verified at registration, and additional identity checks are carried out when there is any doubt.

If we discover that a minor has registered an account by mistake, the account will be closed immediately and all collected data will be deleted. If a parent or guardian has any concerns, they can contact our support team right away.

Mospla may update this privacy policy when needed — for example, in response to changes in law, the addition of new services, or user feedback.

• Notice will be provided by email or on the platform at least 30 days before any significant changes take effect.
• Continued use of the site after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• The date of the most recent update will always be shown at the top of this page.

If you have any questions, concerns, or complaints about this privacy policy, please reach out to us directly. Mospla's data protection team is ready to help with any matter.

If you remain unsatisfied after contacting us, you have the right to lodge a complaint with the data protection authority in your country.